Premium service with operational control.
Discreet POS, mobile staff workflows, station-aware KDS, refined payment flows, fine-grained roles and clean reporting for premium service.
- Order sent to kitchenPOS · table status
- Online order receivedStorefront · new
- Payment receivedPayment status · recorded
- Campaign draft readyReach · review
Recommended Cibus surfaces for this operation, on one platform.
An illustrative route through this restaurant operation.
Orders, kitchen, payments and staff share connected operating context.
Supported ordering and engagement workflows use connected customer records.
What this restaurant type runs into
From patchwork to one connected layer
- Loud, generic POS in the dining room
- Servers chained to a fixed terminal
- Kitchen sequencing handled by shouting
- Voids and discounts open to anyone
- Menu performance reviewed by gut feel
- Clean POS surfaces that respect the room
- Staff Mobile App for discreet floor work
- Expediter view sequences the pass
- Role permissions cover voids, discounts and refunds
- AI Insights prepares menu and shift analysis for owner review
An example service flow
- 01SeatGuests seated, preferences surfacedWhere recorded, permitted and relevant, supported guest and dietary context can appear in the service view.
- 02CourseServer records course-by-course ordersFrom a Staff Mobile device on the floor, no fixed terminal needed.
- 03PassKDS expediter sequences the passStations see only their own work; the expediter sees the whole table.
- 04PayRefined payment flow handles service charge and tipsSplits, gratuities and service charge resolved cleanly inside one drawer.
- 05ReceiptReceipts issued discreetlyDigital where opted in, printed where preferred — the choice is the guest's.
- 06ProfileGuest profile updates with visit and preferencesConsent-respecting marketing tags feed Reach for the next invitation.
What Cibus does for fine dining
Not a stack of disconnected tools. One operating layer for fine dining.
Ordering, kitchen, payments, staff, reporting, customer engagement and delivery share operational context instead of relying on separate hand-offs.
The Cibus modules that fit best
The rest of Cibus is one click away
The modules on this page are designed to share menus, order context, customer records and operational events where their workflows connect.
What changes for the operator
What it looks like in service
- 19:30First seating begins on the tasting menuServer records the cover on Staff Mobile from the floor.
- 19:55Expediter sequences the pass across stationsKitchen sees only its own work; the room stays calm.
- 21:15Service charge, tip and split resolved at the tableDrawer handles cards, wallets and a cash element together.
- 22:30AI Insights raises a menu-mix questionThe owner reviews the supporting records and decides whether any action is appropriate.
- TomorrowReach prepares a returning-guest segmentThe operator reviews the audience, consent basis, channel and message before use.
Fine Dining questions
Will the POS suit a premium service?
Yes. Cibus POS is designed to stay out of the way while still giving full control.
Can we control discounting and voids?
Yes. Role permissions cover refunds, voids and discounts.
Can we sequence a tasting menu?
Yes. The KDS expediter view and station routing support sequenced service.
Can we capture guest preferences?
Supported guest and visit context can be recorded for service and consent-aware Reach workflows. The restaurant remains responsible for an appropriate lawful basis and accurate preferences.
Can we analyse menu margin?
AI Insights prepares menu and operational analysis from supported Cibus records for owner review. It is decision support, not financial advice or an automatic instruction to change the menu.
Run fine dining on one operating layer.
Book a demo and see how Cibus connects ordering, kitchen, payments, staff, reports, marketing and delivery for your operation.